Exploring Conflict

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Course Dates: Open-ended
Enrollment Dates: Enroll Anytime
Who can Enroll: Registered users
Course Language: English

In Unit 1 (Sessions 1-4), we look at how we understand conflict, and why so often we want to avoid it. We explore the impact we each have in destructive conflicts we get tangled up in. And we share some simple but highly effective tools for analysing stuck relationships and making them shift.

In Unit 2 (Sessions 5-8), we invite you to bring your own life experience into the course, and to apply the tools provided to a case study of your own choosing. We then reflect further on the ‘out of sight’ elements that can make conflicts so hard to unpick – culture, power, gender, identities and emotions. We finish by looking at how to build strong and collaborative teams at work and home that can engage with conflict in a creative and dynamic way.

You will finish the course with fresh ideas, new skills and a whole new way of approaching conflicts in your life, from work to home and everywhere in between.


Hen Wilkinson, MSc PhD

Since training as an accredited mediator in the 1990s, Hen has encouraged teams, organisations and local communities to understand and normalise conflict and to see it as a route to creativity and sustainable collaboration. In 2001, this led to formation of Community Resolve, an innovative Bristol-based organisation that explored new ways of engaging constructively with conflict across the city through a highly diverse team of workers. 

Murat Hassan, Fda BA

Murat has trained in conflict resolution as well as facilitation and over the past year has been co-developing a consultancy in Diversity and Inclusion. Murat has a history of working within the creative industries, personally focusing on recruiting and mentoring staff from diverse and marginalised backgrounds. His work as a cultural producer has given him extensive expertise in working within high pressure environments where communication, respect and team management are key in maintaining the wellbeing and safety of all those involved.