Working with conflict

Conflict is inevitable: within ourselves, at work, at home and in the wider society around us. Avoiding it is not an option and will not get us where we need to be in our personal or professional lives.

Useful, snappy and outlook-changing’

This unique and exciting exploration of the many faces of conflict will inspire you to work through difficult situations and relationships with confidence and creativity. A rich combination of models, diverse perspectives and group discussions linked to your own experience will deepen your understanding of the potential in conflict, enabling you to approach it with new strategies. You will end the course with tools for building resilient and sustainable relationships, collaborations and structures in a range of contexts.

Dig deep and reap the rewards.

The feedback I got both during and after the course was that people thought it was brilliant. Your mix of breakouts, general conversations, provocations and space for reflective writing was perfect.”

Director, collaborative arts agency, May 2021 

Course delivery

The course takes place over 8 weeks.

To complete the course, you need to commit 1 – 2 hours per week of your time working alone online, with four additional 2hr fortnightly online study groups. Full attendance at the study groups is essential, for your own learning and for that of others in your cohort.

Course content

Weeks 1-4 – a look at how we understand conflict, and why we want to avoid it. We explore the impact we each have in destructive conflicts we get tangled up in or are managing at work. And we share simple but highly effective tools for analysing stuck relationships and making them shift.

Weeks 5-8 – apply the tools to a case study of your own choosing (personal or professional). We reflect on the ‘out of sight’ elements that can make conflicts so complicated and hard to unpick – culture, power, gender, identities and emotions – and their relevance to inclusion and diversity. And we look at how to engage with creative conflict as the route to sustainable collaborations at work and at home.