Next run: 5 full days, October 3-7, 2022
This course revisits crucial interpersonal communication skills and introduces core mediation principles and process – an invaluable combination for all those working in management, HR and public facing roles.
If you are interested in becoming a mediator, or are changing career direction, join us for this first online run of our long-established transformative training. This course has been developed jointly by Community Resolve (Bristol) and Conflict & Change (Newham, London), two innovative conflict transformation organisations working in the field for over 20 years.
The comprehensive 6-day course (36 hours) will provide all you need to start your journey as a mediator. You will be working alone and in groups to develop new skills that are relevant to all relationships around you – at home, at work and in community settings – and is an excellent CPD opportunity across a range of professions and careers.
Course content
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COURSE INTRODUCTION – meet fellow participants, IT access information and support, course overview
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Day 1 – UNDERSTANDING CONFLICT – conflict dynamics, reframing, and essential interpersonal skills
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Day 2 – YOU AND CONFLICT – our impact in any conflict we are involved in, including as mediators
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Day 3 – WHAT IS MEDIATION? – core principles and the skills you need to hold the space as a mediator
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Day 4 – THE MEDIATION PROCESS – understanding its future-focussed, participant-led format
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Day 5 – HOLDING THE SPACE – review of the techniques used to contain challenging discussions
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Day 6 – PRACTICING SKILLS AND NEXT STEPS – you will be keen to get lots of practice and you will.